The impact of Communicational climate on job satisfaction and job Literature review

The impact of Communicational climate on job satisfaction and job performance - Literature review Example Many organizations are run through managerial leadership or rather transactional leadership. Burns (1978) says that transactional leadership is based on the assumption that improving communication will increase morale and motivation, which in turn will increase individual and organizational performance (p. 55). It makes a lot of senses that satisfied workers will work harder and perform better than dissatisfied workers; if people are happy at work, they should work harder and perform better than dissatisfied workers; if people are happy at work, they should be more committed to their organization and thus should want to work harder to make sure their organization succeeds. Northhouse (2010) argues that relational strategies do have positive effects on performance in the production-oriented firms, but not for the reasons typically ascribed to it (p. 45). Rafaeli & Sudweeks (1994) says that 50 years of research on the bond between job satisfaction and performance have not found strong relationships between the two (p. 99). The average correlation is 0.14 which means that about 2 percent of differences in employee’s performance can be attributed to differences in their job satisfaction or that other factors simultaneously increase both satisfaction and performance. Organizational communication usually takes the form of top-bottom communication meaning that communication comes from top managers to lower rank employees. This is the most common although bottom-top communication also occurs at times. Pliskin & Romm (1990) says that a string of later studies exposed empirical evidence suggesting that employee’s perceptions of top management communication influence employee’s job satisfaction and performance (p. 56-60). Poole (1983) found in a study of hospital nurses, for example, that the factors most influencing nurses’ job satisfaction, and performance

ROLE OF THE NURSE IN SUBSTANCE MISUSE Literature review

ROLE OF THE NURSE IN SUBSTANCE MISUSE - Literature review Example While education and health response should constantly be designed individually to suit the unique needs of patients, this is particularly vital to those who are experiencing substance misuse problems. This paper discusses the role of nurses in substance misuses and reflects on how this role can benefit clients/patients and can meet the demands of best practice guidelines and legislation challenges. Self-reported substance misuse in the UK indicates that roughly ten percent of adolescents and older adults use drugs yearly, and more than ninety percent drink consume alcohol (Straussner 2004). A few of these people experience working with primary care nurses. Individuals with substance misuse problems encounter a broad array of social care and health practitioners. Expectedly, several practitioners have recognised inadequacies in the education and training for treating substance misuse (Cann & De Belleroche 2002). All these issues are discussed here. Corresponding to the widespread enla rged demand for nursing services for patients with substance misuse issues, the role of the nurse has expanded remarkably in the recent decade. Nurses working with substance misusers work in diverse contexts with substance misusers, and have varied health care perceptions and strategies. According to Joel and Kelly (2002), their tasks involve assessing the needs of substance misusers, determining best possible treatment, counselling, and performing required treatment methods. Nursing Substance Misusers Several empirical findings show that the role of the nurse working with substance misusers can be especially nerve-racking and challenging (Wagner & Waldron 2001). This is primarily because of the growing demand for expert skills and knowledge in areas like counselling, assessment, promoting the participation of patients in the decision-making process, communication, organisational aspects like lack of support, education and training for staff, loss of financial assistance, and modifi cations in services (Sullivan 1995). The roles of the substance misuse nurse, as stated by Mike Bell (as cited in Newell 1998): (1) nurses interact personally with substance misusers; (2) nurses evaluate the patient’s needs and develop their strong points; (3) nurses operate within specific areas; (4) nurses are responsible for their own decisions and actions; and (5) nurses collaborate with one another to provide the best services to substance misusers. Florence Nightingale (1912) expressed the importance of the nurse’s role in his statement: I solemnly declare that I have seen or known of fatal accidents, such as suicides in delirium tremens, bleedings to death, dying patients dragged out of bed by drunken medical staff corps men and many other things less patent and striking, which would not have happened in London Civil Hospitals nursed by women (Nightingale 1912, 28). It is probable that there are differences in the expectations and role of substance misuse nurses all over the UK, relying on context and setting. For instance, health organisations may follow different guidelines; different groups in primary care may also differ in the extent of decision making entrusted to drug specialist nurses, concerning recommendation and treatment (Shaw 2002). The following sections discuss the professional and personal skills needed by substance misuse nurses to adequately fulfil their challenging roles and satisfy best practice